• A support coordinator helps you understand your NDIS budgets and support categories, working alongside you to find and coordinate the best services to meet your needs. This falls under the NDIS category of ‘capacity building’ support, which aims to equip you with the skills and confidence to independently manage your supports in the future.A Support Coordinator works with you to make your NDIS plan easier to understand and more effective to use. At mySupport Co., we help you navigate your budgets, funding categories, and support options—so you can make informed decisions and get the most from your plan.

    Support Coordination is part of the NDIS’s Capacity Building funding, which is designed to strengthen your skills, confidence, and independence over time. Our role is to walk alongside you, connect you with the right services, and build your capacity to manage your supports with clarity and control.

  • Navigating the NDIS can be confusing and time-consuming—but you don’t have to do it alone. At mySupport Co., you’ll be connected with a dedicated local Support Coordinator who understands your needs, your goals, and the services available in your area.

    Support Coordination is especially valuable when you're working with multiple providers. We help streamline your supports, reduce confusion, and make sure everything is working together to support your plan goals.

    From managing appointments and service agreements to resolving challenges and planning ahead—we’re here to take the pressure off and help you feel in control.

  • Support Coordination is a Capacity Building support funded by the NDIS to assist participants in understanding and implementing their NDIS plans. Eligibility for Support Coordination is determined on an individual basis, considering several factors:​

    • Complexity of Needs: Participants with complex situations or multiple support requirements may be more likely to receive funding for Support Coordination to help manage and coordinate various services effectively. ​

    • Informal Support Networks: If a participant lacks informal support from family or friends to assist in navigating the NDIS, they may be considered for Support Coordination funding. ​

    • Capacity Building Potential: The NDIS aims to build participants' abilities to manage their supports independently over time. If Support Coordination is deemed necessary to develop these skills, it may be included in the plan. ​

    It's important to note that not all NDIS participants will have Support Coordination funded in their plans. The decision is based on individual circumstances and the specific goals outlined during the planning process. For detailed information on eligibility criteria, you can refer to the NDIS guidelines or consult with your NDIS planner.

  • Joining mySupport Co. is simple and stress-free. Just head to our Sign-Up Page and complete a few quick details—we’ll be in touch within one business day to guide you through the next steps.

    Prefer to speak to someone directly? Give us a call on 0401 011 851—we’re always happy to chat and answer any questions.

  • Yes, we can. If you're not currently on the NDIS, mySupport Co. offers free access support to help you take the first step.

    We’ll guide you through the process—explaining eligibility, helping you gather the right evidence (such as medical and functional reports), and assisting with your NDIS Access Request submission. This service is completely free of charge—because everyone deserves the right start.

    You don’t need to go through it alone.
    👉 Get Free Access Support

  • Absolutely. If your current NDIS plan doesn’t include Support Coordination, we’re happy to review your individual situation, look at your goals, and assess whether there’s a case for adding Support Coordination to your plan.

    We’ll support you in gathering the necessary evidence (e.g. allied health reports, care needs, family circumstances) and submit a plan variation or change in circumstances to the NDIA—at no cost to you.

    We’re here to help make sure you’re getting the level of support you need.
    👉 Request Support Coordination Help